Orders placed are picked and packed for dispatch from our warehouse within 5 business days. Once your order is in transit you will receive an order shipment email.

We dispatch your order via Australia Post Standard Parcel Post from Melbourne. Please allow 7 to 10 business days for Delivery.

Orders placed are picked and packed ready for dispatch from our warehouse within 3 full business days. Once your order is in transit you will receive an order shipment email.

We dispatch your order via Australia Post Express Post from Melbourne and promised delivery times (in business days) then apply for all areas as below NSW, ACT 2 - 4 Days QLD 3 - 4 Days SA 2 - 4 Days TAS 2 - 4 Days VIC 2 - 4 Days WA 3 - 4 Days NT 3 - 4 Days

Standard Delivery via Australia Post Parcel Post is $14.95 for all orders. Price includes FREE return of one return delivery and FREE delivery of one exchange order. Return labels for additional refunds and exchanges are $9.00

Priority Delivery via Australia Post Express Post is $18.95 for all orders. Price includes FREE return of one return delivery and FREE delivery of one exchange order. Return labels for additional refunds and exchanges are $9.00

One FREE Return Label per order for approved refund and exchange returns is provided upon request via our returns portal. Return labels for refunds and additional return labels for exchanges are $9.00. All returns remain the responsibility of the purchaser until received by TX Active. Refer to delivery rates above for cost of return labels and exchange delivery fees. Only returns lodged and approved via our returns portal can be accepted.

At TX Active we want to ensure you are 100% happy with your purchase. In addition to your Consumer Guarantees, should you change your mind for any reason we will happily refund or exchange your purchase providing the following conditions have been met: The items are not designated "FINAL SALE" at time of purchase The items are returned within 30 days of receiving your order Items purchased between November 15 and December 27 have up to 60 days to be returned Items must be in original condition as purchased with no personalisation All original labels/tickets are attached Garments must not have been worn

The Australian Consumer Law (“ACL”) protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects and do what they are meant to do. Services must be carried out with care and skill. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’. Under the Law, these Consumer Guarantees cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of “acceptable quality” and the failure does not amount to a major failure. Consumer Guarantees have no set time limit but generally last for an amount of time that is reasonable to expect given factors including the cost and quality of the product or any representations made. If you believe that a product that you have purchased from Jaggad.com is faulty or not as described please return it for a full refund including delivery or exchange using our Returns Portal. Please note return label fees and exchange delivery fees dot not apply for faulty goods.